Our customers are always our number one focus.

From Simplicity® Vacuums:

STEVE'S SEW AND VAC                         November 25, 2005
4518 Kirkwood Hwy
Wilmington, DE 19808

Dear Mr. Steve Gray,
our records show that over the last several years, you have sold over 1,960 Simplicity Vacuum Cleaners.
During this time, we have not received one consumer complaint on your store's sales or service, which is indeed a reflection of your dedication to satisfying customer's needs. It proves that a good product coupled with a conscientious professional Dealer, like you, equals customer satisfaction.

I want to thank you for your outstanding service and continued support.
Sincerely,
John Kaldo   [signed]
VP, Household Floor Care
Simplicity Vacuums

Simplicity vacuum cleaners is just one of the major brands we sell